by Kas Kunz
You've probably heard or read the first step you take in a social media plan is to listen. Your next thoughts are probably — don't have time, why should I, and even if I want to, how? One place to listen is on Twitter.
The short video produced by Common Craft video productions does a great job of showing you the potential value for your business and how to listen to Twitter conversations.
What are some of the insights you've discovered with Twitter Search?